Tag Archives: advanced edition
Backing up shares from a Mac
Create a backup set for each share. Follow this for each backup set Click Go > Connect to Server… Type in the server address and share eg cifs://server/share Authenticate if needed, save credentials in keychain Mounted volume should appear Download … Continue reading
Changing backup source selections
Start the CyberSecure agent console Open the backup settings by clicking the cog icon Select the desired backup set by using the drop-down box: Click into “backup source” For extended file/folder selection, click “Advanced” Go through the backup source selections … Continue reading
Deleting data from the offsite servers
If the quota limit is being hit, there may be data in the backup that can be pruned to reduce the storage used. IMPORTANT: this process explains how to delete data from the offsite servers. You must also ensure that the … Continue reading
Processes to allow through software firewall
To enable CyberSecure Advanced to work properly, the following processes must be allowed through your software firewall Windows (all versions) C:\Program Files\CyberSecure ….\aua\bin\aua.exe (Auto Update agent) C:\Program Files\CyberSecure ….\aua\jvm\bin\auajw.exe (Auto Update agent) C:\Program Files\CyberSecure ….\jvm\bin\bjW.exe (Backup engine agent) C:\Program Files\CyberSecure … Continue reading
Fixing missed backups
To fix a missed or stuck backup, follow the steps below in sequential order. Check the client software to see if the backup has been scheduled Ensure that you are on the computer whose backup is being missed Open CyberSecure. … Continue reading
Performing file/folder restoration
Prerequisites Things needed to perform a successful data restore: CyberSecure Advanced edition is installed on the computer to restore back to. The backup encryption password. Without this, the data will be unreadable. The password can be retrieved from a working … Continue reading
Stop a running backup
On Mac OS X Please open a terminal window Enter the following command: Example: touch ~/.obm/ipc/BackupSet/Backup_ID/stop Windows Right-click the CyberSecure icon in the system tray Hover over [Stop running backup] and click the appropriate backup set If no backups are … Continue reading
Forgotten password
If you have forgotten your password but still have access to a computer where CyberSecure is installed, you can retrieve the stored password from the client software. This is the recommended method of retrieving the password if it’s forgotten or … Continue reading
Microsoft SQL Server backup setup & best practices
Creation of MS-SQL server backup set Prerequisites CyberSecure Advanced installed SQL server 2005 and above SQL management studio Pre-flight checklist Enable TCP/IP on the SQL server Set the SQL server to listen on the correct IP address Enable SQL mixed … Continue reading
How to perform backup seeding
To begin the seeding process, first install CyberSecure online backup. The latest versions of CyberSecure can be downloaded from our support site. Open CyberSecure by right-clicking the system tray icon and choosing “Open” Create your backup set(s) by following this … Continue reading