Stop a running backup

On Mac OS X

  1. Please open a terminal window
  2. Enter the following command:
    touch ~/.obm/ipc/BackupSet/Backup_ID/stop


  1. Right-click the CyberSecure icon in the system tray
  2. Hover over [Stop running backup] and click the appropriate backup set
  3. If no backups are running, this menu item will be grayed out

Fixing stale backups

It’s also possible that the backup has gone stale, in which case the backup queue will need to be cleared in order to fix.