Yearly Archives: 2011
Common issues & solutions
Where are the local settings/profile stored? Platform Location Windows C:\Users\%user%\.acb Mac OS /Users/%user%/.acb Erasing this folder will flush all local settings and effectively create a “fresh” install of CyberSecure. This can be used if there are problems with the local … Continue reading
How to create a backup set
Open the CyberSecure software by right-clicking the system tray icon: If this is the first time you’ve run the software, the following screen should appear: By default, the “My Documents” folder is selected, for other specific locations, choose “Advanced” The … Continue reading
Performing file/folder restoration
Prerequisites Things needed to perform a successful data restore: CyberSecure Advanced edition is installed on the computer to restore back to. The backup encryption password. Without this, the data will be unreadable. The password can be retrieved from a working … Continue reading
Stop a running backup
On Mac OS X Please open a terminal window Enter the following command: Example: touch ~/.obm/ipc/BackupSet/Backup_ID/stop Windows Right-click the CyberSecure icon in the system tray Hover over [Stop running backup] and click the appropriate backup set If no backups are … Continue reading
Forgotten password
If you have forgotten your password but still have access to a computer where CyberSecure is installed, you can retrieve the stored password from the client software. This is the recommended method of retrieving the password if it’s forgotten or … Continue reading
Recovering an Exchange 2010 server
Restoring to a live Exchange 2010 server Open CyberSecure Advanced Click “Restore”, the following screen appears: Select the desired snapshot to recover Click “Start Restore” CyberSecure Advanced will handle the downloading, decryption, dismounting and re-mounting of the Exchange server store.
Microsoft SQL Server backup setup & best practices
Creation of MS-SQL server backup set Prerequisites CyberSecure Advanced installed SQL server 2005 and above SQL management studio Pre-flight checklist Enable TCP/IP on the SQL server Set the SQL server to listen on the correct IP address Enable SQL mixed … Continue reading
Creating a file backup set
Install CyberSecure Advanced Edition Open the software, ensuring that you allow any requests through your firewall software If this is the first time you’ve run the software, you may be prompted for a Trial Registration. To register for a trial, … Continue reading
How to perform backup seeding
To begin the seeding process, first install CyberSecure online backup. The latest versions of CyberSecure can be downloaded from our support site. Open CyberSecure by right-clicking the system tray icon and choosing “Open” Create your backup set(s) by following this … Continue reading