Yearly Archives: 2013
Changing backup source selections
Start the CyberSecure agent console Open the backup settings by clicking the cog icon Select the desired backup set by using the drop-down box: Click into “backup source” For extended file/folder selection, click “Advanced” Go through the backup source selections … Continue reading
Email rule to filter backup reports
One strategy many resellers have is to use a central email address for client’s backup reports, eg: backups@yourcompany.domain Create two folders under a suitable “backups” folder, eg: Problem reports (missed, failed or backups with warnings) Successful reports Then, setup your … Continue reading
Error: NetUse Path:\\xxxx Error: An extended error has occurred.
Error [BackupSetCmd.netUseShare] NetUse Login:VIC\CyberSecure Password:??? Path:\\Apsnas\apsdata Error: An extended error has occurred. Cause This error may be due to the system clock being out of sync with the network share clock Resolution Synchronise the clocks using NTP and retry the … Continue reading
Setting up a permanent auto-mounted share in OS X
Open terminal sudo vifs Add a line in the following syntax: <hostname>:/<sharename> /Volumes/<sharename> url automounted,soft,url==cifs://<username>:<password>@<hostname>/<sharename> Dissection of parameters: <hostname = the hostname/IP of the NAS <sharename> = the share name being served from the NAS /Volumes/<sharename> – should match the … Continue reading
Error: Multiple connections to a server or shared resource by the same user….
Error [BackupSetCmd.netUseShare] NetUse Login:VIC\CyberSecure Password:??? Path:\\NAS\nasdata Error: Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try … Continue reading
error: java.lang.OutOfMemoryError: unable to create new native thread
Error [BackupIpcThread.doRunException] error: java.lang.OutOfMemoryError: unable to create new native thread Message: unable to create new native thread Cause The system has run low on memory Resolution Free up more memory by adding RAM or reducing the amount of applications running. … Continue reading
How to check retention settings & cleanup old incrementals
To configure the image manager retention policies to recommended settings. StorageCraft Image Manager v6 Check the retention settings Open Image Manager For each managed folder: Click the managed folder in the list Select “Retention Settings” Check that “Override global agent … Continue reading
Configuring Windows Domain Authentication
Open CyberSecure Advanced Open settings Select the backup set in question Update the “Windows Domain Authentication for Windows” section OK back to the main console and “Save Settings”
Exceeded the [In-File Delta] -> [Maximum no. of Delta] setting
Error Exceeded the [In-File Delta] -> [Maximum no. of Delta] setting. File “XXXX” is being backed up in its entirety because more than 100 delta files have been generated already. Cause This is a large file that has hit the … Continue reading
How to check the user validation/rebuild progress
In your CyberSecure console, under [Manage User] -> [User Log] Search for the following log entry: Thread-8114Starting single user rebuild This defines the start of the user rebuild process. The ending line looks similar to this (successful rebuild) Thread-8114 [SingleUserRebuild] … Continue reading