How to check the user validation/rebuild progress

  1. In your CyberSecure console, under [Manage User] -> [User Log]
  2. Search for the following log entry: 
    1. Thread-8114Starting single user rebuild
  3. This defines the start of the user rebuild process.
  4. The ending line looks similar to this (successful rebuild)
    1. Thread-8114 [SingleUserRebuild] Finished single user rebuild. User=’cyberservice’ Owner=” DataSize(compressed)=671.45M DataSize=1.14G DataFileNo=61 RetentionSize(compressed)=0 RetentionSize=0 RetentionFileNo=0
  5. If there are any errors with the single user rebuild, please contact our support.