Error: Multiple connections to a server or shared resource by the same user….

Error

[BackupSetCmd.netUseShare] NetUse Login:VIC\CyberSecure Password:??? Path:\\NAS\nasdata Error: Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again.

This error may be followed by the following warnings:

  • Backup source “\\hostname\sharename\folder” does not exist !
  • Skip backing up “\\hostname\sharename” (network drive is not
    accessible)

Cause

There is another connection to the NAS within the same session that the backup is running under.

Resolution

  • Restart the online backup scheduler service – this should clear out any active network connections