Monthly Archives: September 2011

[Microsoft][ODBC SQL Server Driver][Shared Memory]SQL Server does not exist or access denied.

Error [Microsoft][ODBC SQL Server Driver][Shared Memory]SQL Server does not exist or access denied. Cause Currently being investigated. Resolution Currently being investigated.

Posted in File backup: Server, MS-SQL Errors | Leave a comment

Recovering a file or folder (shadowprotect)

Pre-flight checklist Before starting, ensure you: Have the location of where the backups are stored (either network path or local drive), If this is a network share, you will need:  UNC path (eg: \\<ip of device>\<sharename>) Username Password The UNC … Continue reading

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No *tmp.log found for database

Error No *tmp.log found for database ‘Microsoft Exchange Server\ Microsoft Information Store\SERVERNAME\Mailbox Database’ Cause You have circular logging enabled on Exchange 2010. Resolution Please disable “Cicrular Logging” for all the storage groups. Restart the “Microsoft Exchange Information Store” Service twice. … Continue reading

Posted in Exchange Errors | Tagged , , , , | Leave a comment

Disabling the follow link option in Files Backup

Open the software by right clicking on the tray icon. Click on the cog icon at the bottom to open the settings window. Select the concerned backup set from the drop down menu at the top left hand side of … Continue reading

Posted in File backup: Server: issues with backup | Leave a comment

Exclude files or folders from the backup

Open CyberSecure Click on the “Cog” icon to open the settings console (If using advanced edition, select the appropriate backup set using the drop-down box in the top left). If you are backing up multiple computers, it is essential that … Continue reading

Posted in File backup: Server | Leave a comment

How to enable/disable the backup schedule

If you have multiple computers backing up through the one CyberSecure account, please ensure all other running copies of the CyberSecure console are closed (it’s ok if the system-tray icon stays running) Open CyberSecure Advanced by right-clicking on the system … Continue reading

Posted in File backup: Desktop | Tagged , , , | Leave a comment