Monthly Archives: September 2011
Error [Microsoft][ODBC SQL Server Driver][Shared Memory]SQL Server does not exist or access denied. Cause Currently being investigated. Resolution Currently being investigated.
Pre-flight checklist Before starting, ensure you: Have the location of where the backups are stored (either network path or local drive), If this is a network share, you will need: UNC path (eg: \\<ip of device>\<sharename>) Username Password The UNC … Continue reading
Error No *tmp.log found for database ‘Microsoft Exchange Server\ Microsoft Information Store\SERVERNAME\Mailbox Database’ Cause You have circular logging enabled on Exchange 2010. Resolution Please disable “Cicrular Logging” for all the storage groups. Restart the “Microsoft Exchange Information Store” Service twice. … Continue reading
Open the software by right clicking on the tray icon. Click on the cog icon at the bottom to open the settings window. Select the concerned backup set from the drop down menu at the top left hand side of … Continue reading
Open CyberSecure Click on the “Cog” icon to open the settings console (If using advanced edition, select the appropriate backup set using the drop-down box in the top left). If you are backing up multiple computers, it is essential that … Continue reading
Visit www.cybersecure.com.au in your web browser Scroll to the very bottom of the page, where there will be a login box Login using your backup login name and password. If these details are not known, refer to the password recovery … Continue reading
If you have multiple computers backing up through the one CyberSecure account, please ensure all other running copies of the CyberSecure console are closed (it’s ok if the system-tray icon stays running) Open CyberSecure Advanced by right-clicking on the system … Continue reading