Monthly Archives: May 2013

Error: NetUse Path:\\xxxx Error: An extended error has occurred.

Error [BackupSetCmd.netUseShare] NetUse Login:VIC\CyberSecure Password:??? Path:\\Apsnas\apsdata Error: An extended error has occurred. Cause This error may be due to the system clock being out of sync with the network share clock Resolution Synchronise the clocks using NTP and retry the … Continue reading

Posted in File backup: Server: general issues | Leave a comment

Setting up a permanent auto-mounted share in OS X

Open terminal sudo vifs Add a line in the following syntax: <hostname>:/<sharename> /Volumes/<sharename> url automounted,soft,url==cifs://<username>:<password>@<hostname>/<sharename> Dissection of parameters: <hostname = the hostname/IP of the NAS <sharename> = the share name being served from the NAS /Volumes/<sharename> – should match the … Continue reading

Posted in File backup: Server | Leave a comment

Error: Multiple connections to a server or shared resource by the same user….

Error [BackupSetCmd.netUseShare] NetUse Login:VIC\CyberSecure Password:??? Path:\\NAS\nasdata Error: Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try … Continue reading

Posted in File backup: Server: general issues | Leave a comment

error: java.lang.OutOfMemoryError: unable to create new native thread

Error [BackupIpcThread.doRunException] error: java.lang.OutOfMemoryError: unable to create new native thread Message: unable to create new native thread Cause The system has run low on memory Resolution Free up more memory by adding RAM or reducing the amount of applications running. … Continue reading

Posted in File backup: Server: general issues | Leave a comment

How to check retention settings & cleanup old incrementals

To configure the image manager retention policies to recommended settings. StorageCraft Image Manager v6 Check the retention settings Open Image Manager For each managed folder: Click the managed folder in the list Select “Retention Settings” Check that “Override global agent … Continue reading

Posted in Other data protection | Leave a comment

Configuring Windows Domain Authentication

Open CyberSecure Advanced Open settings Select the backup set in question Update the “Windows Domain Authentication for Windows” section OK back to the main console and “Save Settings”

Posted in File backup: Server: issues with backup | Leave a comment

How to perform an online integrity check on exchange 2010

Note: this is an ONLINE integrity check. To perform an OFFLINE integrity check (which may be needed for more extensive types of corruption), investigate using the “ESEUTIL” program. Open the Exchange 2010 shell Run the following command to DETECT corruption … Continue reading

Posted in Microsoft Exchange | Leave a comment

Exceeded the [In-File Delta] -> [Maximum no. of Delta] setting

Error Exceeded the [In-File Delta] -> [Maximum no. of Delta] setting. File “XXXX” is being backed up in its entirety because more than 100 delta files have been generated already. Cause This is a large file that has hit the … Continue reading

Posted in File backup: Server: general issues | Leave a comment

How to check the user validation/rebuild progress

In your CyberSecure console, under [Manage User] -> [User Log] Search for the following log entry:  Thread-8114Starting single user rebuild This defines the start of the user rebuild process. The ending line looks similar to this (successful rebuild) Thread-8114 [SingleUserRebuild] … Continue reading

Posted in File backup: Server | Leave a comment

How to re-add replication targets in image manager

Open the Image Manager client Remove the replication target by clicking the “X” icon. Click add new replication targets Complete the following fields: Type: intelligentFTP Location: “sp.cybersecure.com.au” Subdirectory: server name (case sensitive) Tick don’t replicate base image files. Click replication … Continue reading

Posted in Other data protection, Uncategorized | Leave a comment