Yearly Archives: 2011

How to enable/disable the backup schedule

If you have multiple computers backing up through the one CyberSecure account, please ensure all other running copies of the CyberSecure console are closed (it’s ok if the system-tray icon stays running) Open CyberSecure Advanced by right-clicking on the system … Continue reading

Posted in File backup: Desktop | Tagged , , , | Leave a comment

Installing file backup server edition on Linux

Download the CyberSecure Advanced tarball release from our downloads page. Logon as the root user in the Linux machine. Create a new $CyberSecure Advanced_HOME directory (e.g. /usr/local/obm ): # mkdir –p /usr/local/obm Unpack the install package to $CyberSecure Advanced_HOME: # … Continue reading

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Installing file backup for Mac

Please follow these steps: If you have a previous version of the software installed, uninstall it using this guide from our support section: http://support.cybersecure.com/?p=61 Get the new software installer from our support section downloads page. http://support.cybersecure.com/?p=301 Install the software by … Continue reading

Posted in File backup: Desktop, File backup: Desktop: issues with backup, File backup: Server, File backup: Server: issues with backup | Leave a comment

Backup Interrupted by System Error “{0}”

Problem Backup Interrupted by System Error “{0}” Cause Unknown Resolution Unknown

Posted in File backup: Server: general issues | Leave a comment

Error: network drive is not accessible or \\xxxx does not exist

Problem User gets either of the following warnings for their backups: Backup source “\\xxxx\xxxx” does not exist ! Network drive is not accessible. Cause The share doesn’t exist The share is down The user account the backup agent used to … Continue reading

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[java.lang.SecurityException] The system cannot find the path specified.

Problem Client gets the following error on scheduled backup jobs: [java.lang.SecurityException] The system cannot find the path specified. Cause Backup service not able to access the NAS drive specified for the local backup. Resolution Change the local backup drive to … Continue reading

Posted in File backup: Server: general issues | Leave a comment

[Microsoft][ODBC SQL Server Driver][SQL Server]The file “C:\ Documents and Settings\All Users\Documents\ACT\ACT for Windows 12\ Databases\ACT2010Demo.ADF” is compressed but does not reside in a read-only database or filegroup. The file must be decompressed.

Error [Microsoft][ODBC SQL Server Driver][SQL Server]The file “C:\ Documents and Settings\All Users\Documents\ACT\ACT for Windows 12\ Databases\ACT2010Demo.ADF” is compressed but does not reside in a read-only database or filegroup. The file must be decompressed. Cause Trying to backup ACT SQL Database … Continue reading

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Microsoft Exchange mail level backup setup & best practices

We don’t recommend using this method to capture exchange. Instead, use our machine backup service. Contact our sales for more information about machine backup. This article is for setting up a mail-level exchange mailbox job and does not provide exchange … Continue reading

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