Installing file backup for Mac

Please follow these steps:

  1. If you have a previous version of the software installed, uninstall it using this guide from our support section:
  2. Get the new software installer from our support section downloads page.
  3. Install the software by running the package. Please leave all the settings to default, it will standardize your install and will make technical support assistance easier.
  4. Perform any necessary seeding (call our technical support hotline if unsure)
  5. Backups should now be able to run without issue