Yearly Archives: 2015

The parameter is incorrect

Error [Error][New File] File=”XXXX” Error=”[com.ahsay.obc.core.bset.file.A] [BackupRequestTask.uploadFiles] Unexpected exception for sFilename=\\XXXX sFileType=F, caused by [java.io.IOException] The parameter is incorrect. “ Cause This is a result of underlying storage performance or reliability problems. Resolution Check the Windows Event log for events from … Continue reading

Posted in File backup: Desktop: general issues, File backup: Server: general issues | Leave a comment

“Unknown error encountered” when installing Image Manager

This error occurs because the “My Documents” folder points to a network location. This may have been done manually or be inherited through group policy that has Folder Redirection enabled To check where My Documents points to click Start > … Continue reading

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How to check event viewer for exchange errors

Open the Windows Event viewer from Administrative Tools Right-click the “Application” log and choose “Filter current log” Select “Critical”, “Error”, “Warning” and choose the source as “ESE”. This will only show problem events related to the “Extensible Storage Engine”. Go … Continue reading

Posted in Exchange Backup | Leave a comment

Pre-command script to stop backup

Go to Client’s Backup Set in OBS console Under “Pre-backup command” heading fill out the fields Name: USB Not Present Command: IF NOT EXIST %DRIVE_LETTER%: ECHO USBDriveNotConnected >%userprofile%\.obm\ipc\BackupSet\%backup_set_ID%\stop(Where %DRIVE_LETTER% is the letter of the removal drive and %backup_set_ID% is the backup set … Continue reading

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How to enable image manager bandwidth throttling

Open Image Manager Go to “Agent settings” Go to the “Performance” tab Change the settings as appropriate, depending on the available upstream bandwidth of the internet link:

Posted in Other data protection | Leave a comment

Error: A dynamic link library DLL (MSExchangePS64.dll) initialization routine failed

Error The error “A dynamic link library DLL (MSExchangePS64.dll) initialization routine failed” appears when attempting to setup an MS-Exchange 2013 backup Cause This is caused by the .NET 3.5 framework not being installed on the system. Resolution Install .NET 3.5 … Continue reading

Posted in Exchange Errors, File backup: Server: general issues | Leave a comment

How to move data within a backup set

Prerequisites for move detection The old filename must match the new filename The old file timestamp must match the new file timestamp The old file size must match the new file size Process for moving data within a backup set … Continue reading

Posted in File backup: Desktop: issues with backup, File backup: Server: issues with backup | Tagged , , , | Leave a comment

How to find the filesystem location of an MS-SQL database

Open SQL management studio Login with a valid username and password Expand “Databases” Right-click on the database in question and choose “Properties” In the left navigation pane, choose “Files” On the right details pane, scroll horizontally until you see “Path” … Continue reading

Posted in Microsoft SQL Server | Leave a comment

Configuring retention policies

Retention policies allow the storage and retrieval of previous versions of backup data. This is an important feature as it allows an easy method of complying with business data retention laws or guidelines. A convenient feature of retention policies is … Continue reading

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Error: SQL Server does not exist or access denied. ConnectionOpen (Connect())

Error [Microsoft][ODBC SQL Server Driver][DBMSLPCN]SQL Server does not exist or access denied. [Microsoft][ODBC SQL Server Driver][DBMSLPCN]ConnectionOpen (Connect()). Cause TBD Resolution TBD

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