Yearly Archives: 2012
Disabling Windows defrag scheduled task
Windows Server 2008 and 7 have an automatic defrag task that runs weekly. Since this rearranges blocks around on the disk, this can cause image-based backups to be much larger than is necessary. We recommend disabling the task for production … Continue reading
Change the user the scheduler runs as
Open Windows system services Find the CyberSecure Advanced scheduler service in the list (normally under “Online Backup Scheduler (CyberSecure Advanced)” and right-click to get into properties Under the “Log On” tab, change the user from “Local System account” to “This … Continue reading
Microsoft Exchange backup setup & best practices
We don’t recommend using the file backup server agent to backup Exchange. Instead, use our machine backup service. Contact sales for more information about machine backup. Open CyberSecure Advanced by right-clicking the system-tray icon and choosing “Open” Open the backup … Continue reading
Setting a fixed size paging file in Windows
Open system properties by right-clicking “Computer” from the start-menu Open “Advanced System Settings” Click the “Advanced” tab, then under “Performance”, click the “Settings” button In “Performance Options”, click the “Advanced” tab, then click the “Change…” button, which will take you … Continue reading
Configuring retention policies
Retention policies allow the storage and retrieval of previous versions of backup data. This is an important feature as it allows an easy method of complying with business data retention laws or guidelines. A convenient feature of retention policies is … Continue reading
Error initializing bptree …. bfTable.bdb because it exists already
Error [BlockDB.init] Error initializing bptree, caused by …. Failed to create ‘XXXX\bfTable.bdb’ because it exists already. Cause This issue can occurs if a previous backup job was terminated unexpectedly for unknown reason. The temporary file list ‘bfTable.bdb’ created by the previous backup process … Continue reading
ERROR=MAPI_E_CALL_FAILED Detail=Unspecified error
Error The following warning is shown in the detailed log when attempting an MS Exchange mail-level backup: [BackupRequestTask._uploadFiles] Unexpected Exception: [Error] CExMAPI::SaveToMessage::SaveToMSG ERROR=MAPI_E_CALL_FAILED Detail=Unspecified error Cause This error appears to be caused by a bug in releases < 6.13.2.0. Resolution … Continue reading
[BackupSetCmd.uploadBackupFiles][java.io.IOException] Error=The handle is invalid.
Error: [BackupSetCmd.uploadBackupFiles][java.io.IOException] Error=The handle is invalid. Cause: Not found yet but could be the NAS connection instability. Resolution: Run a manual backup and next time, the backup should be fine.
How to run a manual backup via the system tray
Windows: Right-click the CyberSecure system-tray icon – the menu will pop up Select “Backup” Then choose the set to manually backup, please be sure to only select the backup set that applies to that computer
Fixing Sonicwall TCP timeouts
Sonicwall devices appear to ship with very aggressive TCP timeout settings – these can affect long-lived TCP transfers such as backups for CyberSecure. To increase the TCP timeout setting: Login to your Sonicwall device Go to the top-level menu item … Continue reading