Tag Archives: image

StorageCraft ImageManager: Processing thread exception: LogonUser failed

Issue You see the errorĀ “Processing thread exception: LogonUser failed” on your backup report Cause This is usually due to the server being rebooted while ImageManager has been processing and sending backups offsite. Resolution This can be ignored as ImageManage will … Continue reading

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ShadowProtect: How to select backup images on network share

Click “Browse” when prompted to select the backup image Type in the UNC path to the share where your images are stored and click “Open” When prompted type in the username and password to authenticate to the share Select the … Continue reading

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ShadowProtect: determine disk and volume information

From the source machine in Windows Click Start > Administrative Tools > Server Manager Go to Storage > Disk Management This will give you the minimum size required for each partition Right click on the disk and select “Properties” Go … Continue reading

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