Yearly Archives: 2012
Physical restore
Prerequisites USB drive with encrypted backup data from CyberSecure A suitable windows computer with CyberSecure Standard edition installed A location for the decrypted/restored data Process for performing a physical restore As an administrator user, or by elevating privileges with Windows … Continue reading
[Microsoft][ODBC SQL Server Driver][SQL Server]Write on “XXXX” failed: 665(failed to retrieve text for this error. Reason: 15105)
Error [Microsoft][ODBC SQL Server Driver][SQL Server]Write on “XXXX” failed: 665(failed to retrieve text for this error. Reason: 15105) Cause We’ve found this is caused by a heavily fragmented filesystem on the volume where the spooling folder is located. Resolution Run … Continue reading
The backup of full-text catalog XXXX is not permitted
Error [Microsoft][ODBC SQL Server Driver][SQL Server]The backup of full-text catalog ‘FTCatalog’ is not permitted because it is not online. Check errorlog file for the reason that full-text catalog became offline and bring it online. Or BACKUP can be performed by using the FILEGROUP … Continue reading
CExBackup::backupFile:HrESEBackupReadFile: Error Number 0xc7ff1004: (null)
Error CExBackup::backupFile:HrESEBackupReadFile: Error Number 0xc7ff1004: (null) Cause This is typically caused by a corrupted exchange store due to a hardware fault. Can be confirmed by checking the event log under the backup source “ESE”. Resolution Check the event viewer to … Continue reading
How to change what time a backup runs
Open CyberSecure Standard edition Open the schedule settings and change the schedule to your desired time Save settings back to the servers
MAPI_E_UNCONFIGURED
Error MAPI_E_UNCONFIGURED whilst trying to setup a mail level backup. Cause Currently being investigated Resolution Currently being investigated
Best practice medical restore guide
Synopsis This guide describes the procedure for restoring the Best Practice medical software database from an approved CyberSecure installation. CyberSecure takes a consistent backup of the best practice SQL database via Windows Volume Shadow Services (VSS) and so is not … Continue reading
The writer vetoed the shadow copy creation process during the backup preparation state. (VSS_WS_FAILED_AT_PREPARE_BACKUP)
Error: The writer vetoed the shadow copy creation process during the backup preparation state. (VSS_WS_FAILED_AT_PREPARE_BACKUP) Cause: This typically happens with Exchange 2010 when CyberSecure signals exchange to create a VSS snapshot and the shadow snapshot fails to be created. The … Continue reading
Warning: Backup source “XXXX” does not exist!
Error Warning: Backup source “X:\XXXX” does not exist ! appears in the backup report logs and causes the backup status to change to “warning”. Cause One of the backup source locations does not exist on the computer where the backup … Continue reading
Enabling delta merging
Delta merging is a key feature that increases the efficiency of the backups by merging deltas over time. We recommend that delta merging is enabled on structured data backups (ie. Exchange, SQL server and any other backups containing large database … Continue reading