Monthly Archives: July 2012

The writer vetoed the shadow copy creation process during the backup preparation state. (VSS_WS_FAILED_AT_PREPARE_BACKUP)

Error: The writer vetoed the shadow copy creation process during the backup preparation state. (VSS_WS_FAILED_AT_PREPARE_BACKUP) Cause: This typically happens with Exchange 2010 when CyberSecure signals exchange to create a VSS snapshot and the shadow snapshot fails to be created. The … Continue reading

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Warning: Backup source “XXXX” does not exist!

Error Warning: Backup source “X:\XXXX” does not exist ! appears in the backup report logs and causes the backup status to change to “warning”. Cause One of the backup source locations does not exist on the computer where the backup … Continue reading

Posted in File backup: Server, File backup: Server: general issues, File backup: Server: issues with backup | Leave a comment

Enabling delta merging

Delta merging is a key feature that increases the efficiency of the backups by merging deltas over time. We recommend that delta merging is enabled on structured data backups (ie. Exchange, SQL server and any other backups containing large database … Continue reading

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Disabling Windows defrag scheduled task

Windows Server 2008 and 7 have an automatic defrag task that runs weekly. Since this rearranges blocks around on the disk, this can cause image-based backups to be much larger than is necessary. We recommend disabling the task for production … Continue reading

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Change the user the scheduler runs as

Open Windows system services Find the CyberSecure Advanced scheduler service in the list (normally under “Online Backup Scheduler (CyberSecure Advanced)” and right-click to get into properties Under the “Log On” tab, change the user from “Local System account” to “This … Continue reading

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