No *.edb found for database….

Error:

(MS Exchange Server)
No *.edb found for database ‘SERVER\Microsoft Information Store\First Storage Group\
Mailbox Store’
OR
No *.stm found for database ‘SERVER\Microsoft Information Store\First Storage Group\
Mailbox Store’

Cause:

The message suggests that during a previous backup, there was a problem with either the *.stm or *.edb file. Thus, the *.edb or *.stm file is not found on the CyberSecure Offsite Backup Server.

Resolution:

See this article on how to resolve this issue.