ShadowCopy\ipc\running (Access is denied)

Error

[BackupIpcThread.doRunException] error: java.io.FileNotFoundException: C:\ProgramData\CyberSecure Advanced\ShadowCopy\ipc\running (Access is denied) Message: C:\ProgramData\CyberSecure Advanced\ShadowCopy\ipc\running (Access is denied)

Cause

The backup cannot access the ipc\running file via VSS, typically caused by multiple backup sets being run simultaneously on the same volume, which creates a conflict.

Resolution

  1. Stagger the backups to be at least 30 minutes apart.
  2. OR Switch off VSS in the backup set.