Failed to GetUserProfileDirectory for wcDomain=’XXXX’ username=’XXXX’. (2) The system cannot find the file specified. ‘.

Error

Error running backup set Reason = ‘[WindowsUtil:createProcessAsUserN] Failed to GetUserProfileDirectory for wcDomain=’XXXX’ username=’XXXX’.  (2) The system cannot find the file specified.’.

Cause

The local user defined in the “User Authentication for Windows” section does not have a local profile setup.

Resolution

Update the “User Authentication for Windows” section with the current local user profile (check the home.txt file under the CyberSecure program installation path).