Monthly Archives: May 2015

Best practices for file backup agents

The advice provided here is for basic/entry level environments. For larger/more complex data sets, we recommend you contact us to discuss a tailored backup solution built from the ground-up to handle your storage and retention requirements. Item Recommendation OS volume … Continue reading

Posted in File backup: Desktop: issues with backup, File backup: Server: issues with backup | Leave a comment

Universal unique identifier not found

Error Universal unique identifier (UUID) was not found       Cause Signature changed on disk Resolution Edit backup job Re-select volume(s) to backup

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E-mail Account Quota exceeded. Unable to add “XXXX”

Error E-mail Account Quota exceeded! Unable to add “XXXX” Cause This error is caused by an insufficient number of mail-level licences for the CyberSecure backup service account. If the entire Exchange store has been selected, then every mailbox in the … Continue reading

Posted in File backup: Server: general issues | Leave a comment

Generic log error messages are shown in capitals

Error Log entries similar to the following are shown (these may also appear in the client user interface): 1     Info     xxxx     BS_ACB_START 2     Info     xxxx     BS_GENERAL_MSG 3     Info     xxxx     BS_GENERAL_MSG_WITH_SYMBOL 4 … Continue reading

Posted in File backup: Desktop: general issues, File backup: Server: general issues | Leave a comment