{"id":970,"date":"2011-09-16T18:47:49","date_gmt":"2011-09-16T07:47:49","guid":{"rendered":"http:\/\/support.cybersecure.com\/?p=970"},"modified":"2022-04-21T14:47:39","modified_gmt":"2022-04-21T04:47:39","slug":"shadowprotect-file-recovery","status":"publish","type":"post","link":"http:\/\/support.cybersecure.com\/?p=970","title":{"rendered":"Recovering a file or folder (shadowprotect)"},"content":{"rendered":"<h2><a href=\"http:\/\/dl.cybersecure.com\/SPX_File_Restore.mp4\" target=\"_blank\" rel=\"noopener\">Click here for the video guide<\/a><\/h2>\n<h2>Pre-flight checklist<\/h2>\n<p>Before starting, ensure you:<\/p>\n<ol>\n<li>Have the location of where the backups are stored (either network path or local drive),<br \/>\nIf this is a network share, you will need:<\/p>\n<ol>\n<li>UNC path (eg: \\\\&lt;ip of device&gt;\\&lt;sharename&gt;)<\/li>\n<li>Username<\/li>\n<li>Password<br \/>\nThe UNC path and username can be retrieved from shadowprotect under &#8220;Destinations&#8221;<\/li>\n<\/ol>\n<\/li>\n<li>The encryption password to the backups<\/li>\n<li>The machine from which to perform the restoration from (needs to have shadowprotect software installed)<\/li>\n<\/ol>\n<h2>Process<\/h2>\n<p>These steps detail how to restore some files or folders from a ShadowProtect backup.<\/p>\n<ol>\n<li>Open Windows explorer<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/open-explorer.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-971\" title=\"open-explorer\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/open-explorer-221x300.png\" alt=\"\" width=\"221\" height=\"300\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/open-explorer-221x300.png 221w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/open-explorer.png 500w\" sizes=\"(max-width: 221px) 100vw, 221px\" \/><\/a><\/li>\n<li>Browse to the folder containing the ShadowProtect backups on the local storage device. In this example, it&#8217;s a disk labelled &#8220;CyberSecure&#8221;<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/browse-to-backup.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-972\" title=\"browse-to-backup\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/browse-to-backup-300x202.png\" alt=\"\" width=\"300\" height=\"202\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/browse-to-backup-300x202.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/browse-to-backup.png 1012w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Right-click the appropriate backup (here we have selected the backup of the C:\\ volume from the 15th of September at 4:00PM) and choose <strong>&#8220;Quick Mount&#8221;<\/strong><br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/quickmount-backup.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-973\" title=\"quickmount-backup\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/quickmount-backup-300x202.png\" alt=\"\" width=\"300\" height=\"202\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/quickmount-backup-300x202.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/quickmount-backup.png 1012w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>A windows drive letter will be assigned to the backup, in this case, &#8220;F: drive&#8221;<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/drive-mounted.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-974\" title=\"drive-mounted\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/drive-mounted.png\" alt=\"\" width=\"203\" height=\"135\" \/><\/a><\/li>\n<li>Now you can browse the F: drive backup as if it were a normal disk. We want to retrieve a file from the &#8220;Administrators download&#8221; folder, so we simply browse there<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/select-folder.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-975\" title=\"select-folder\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/select-folder-300x159.png\" alt=\"\" width=\"300\" height=\"159\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/select-folder-300x159.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/select-folder.png 934w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Right-click the file and choose &#8220;Copy&#8221;<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/copy-file.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-976\" title=\"copy-file\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/copy-file-300x158.png\" alt=\"\" width=\"300\" height=\"158\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/copy-file-300x158.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/copy-file.png 939w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Browse to your desired destination and choose &#8220;Paste&#8221;, this will retrieve the file from the backup and put it into a location of your choosing<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/paste-file.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-977\" title=\"paste-file\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/paste-file-300x162.png\" alt=\"\" width=\"300\" height=\"162\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/paste-file-300x162.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/paste-file.png 989w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>We can now see that the file has been successfully restored from the backup<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/see-pasted-file.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-978\" title=\"see-pasted-file\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/see-pasted-file-300x156.png\" alt=\"\" width=\"300\" height=\"156\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/see-pasted-file-300x156.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/09\/see-pasted-file.png 989w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>This process can be applied to entire folders as well as files.<\/li>\n<li>When done, right-click the backup drive letter that was created and choose <strong>&#8220;Quick Dismount&#8221;<\/strong><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Click here for the video guide Pre-flight checklist Before starting, ensure you: Have the location of where the backups are stored (either network path or local drive), If this is a network share, you will need: UNC path (eg: \\\\&lt;ip &hellip; <a href=\"http:\/\/support.cybersecure.com\/?p=970\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[158],"tags":[65,119,120,18],"_links":{"self":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/970"}],"collection":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=970"}],"version-history":[{"count":17,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/970\/revisions"}],"predecessor-version":[{"id":4135,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/970\/revisions\/4135"}],"wp:attachment":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=970"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=970"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=970"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}