{"id":871,"date":"2011-08-02T12:21:01","date_gmt":"2011-08-02T01:21:01","guid":{"rendered":"http:\/\/support.cybersecure.com\/?p=871"},"modified":"2020-04-25T10:56:38","modified_gmt":"2020-04-25T00:56:38","slug":"password-retrieval","status":"publish","type":"post","link":"http:\/\/support.cybersecure.com\/?p=871","title":{"rendered":"Change login password"},"content":{"rendered":"<p><strong>Note that this procedure will change the LOGIN password. It is not possible to change the ENCRYPTION password that has protected your data. Wiping the backup set &amp; creation of a new  set will be required in that case.<\/strong><\/p>\n<p>If you have forgotten your passwords and are wanting to retrieve your existing encryption password, please read the <a title=\"Forgotten password (advanced edition)\" href=\"http:\/\/support.cybersecure.com\/?p=48\">forgotten encryption password<\/a> article.<\/p>\n<h2>To change your LOGIN password:<\/h2>\n<h3>Advanced edition<\/h3>\n<ol>\n<li>Open CyberSecure<\/li>\n<li>Go into the user profile settings from the main console:<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/06\/select_profile_options.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-753\" title=\"select_profile_options\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/06\/select_profile_options-300x220.png\" alt=\"\" width=\"300\" height=\"220\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/06\/select_profile_options-300x220.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/06\/select_profile_options.png 714w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>In the user profile screen, click &#8220;Change&#8221; under &#8220;User Information&#8221;:<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/08\/adv-profile-change-password.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-1600\" title=\"adv-profile-change-password\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/08\/adv-profile-change-password-300x262.png\" alt=\"\" width=\"300\" height=\"262\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/08\/adv-profile-change-password-300x262.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/08\/adv-profile-change-password.png 404w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Enter the existing login password and the desired new login password<strong>:<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/08\/adv-profile-confirm-password.fw_.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-1601\" title=\"adv-profile-confirm-password.fw\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/08\/adv-profile-confirm-password.fw_-300x149.png\" alt=\"\" width=\"300\" height=\"149\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/08\/adv-profile-confirm-password.fw_-300x149.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/08\/adv-profile-confirm-password.fw_.png 330w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<li>OK back to the main screen<\/li>\n<li>Save settings to the offsite servers<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/advanced-save-settings.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-212\" title=\"advanced-save-settings\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/advanced-save-settings-300x222.png\" alt=\"\" width=\"300\" height=\"222\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/advanced-save-settings-300x222.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/advanced-save-settings.png 702w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li><strong>Note: this change will cause additional machines under the same account to fail login. To fix this, open the CyberSecure agent on the additional machines and enter the updated login password. Ensure that you only have one copy of the software at each time.<br \/>\n<\/strong><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Note that this procedure will change the LOGIN password. It is not possible to change the ENCRYPTION password that has protected your data. Wiping the backup set &amp; creation of a new set will be required in that case. If &hellip; <a href=\"http:\/\/support.cybersecure.com\/?p=871\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[133,203,204],"_links":{"self":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/871"}],"collection":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=871"}],"version-history":[{"count":6,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/871\/revisions"}],"predecessor-version":[{"id":3949,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/871\/revisions\/3949"}],"wp:attachment":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=871"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=871"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=871"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}