{"id":61,"date":"2011-03-07T06:21:39","date_gmt":"2011-03-07T06:21:39","guid":{"rendered":"http:\/\/support.cybersecure.com\/?p=61"},"modified":"2020-04-25T10:59:20","modified_gmt":"2020-04-25T00:59:20","slug":"recovering-files","status":"publish","type":"post","link":"http:\/\/support.cybersecure.com\/?p=61","title":{"rendered":"Performing file\/folder restoration"},"content":{"rendered":"<h2>Prerequisites<\/h2>\n<p>Things needed to perform a successful data restore:<\/p>\n<ul>\n<li><a title=\"Reinstall using an existing account\" href=\"http:\/\/support.cybersecure.com\/?p=895\">CyberSecure Advanced edition is installed<\/a> on the computer to restore back to.<\/li>\n<li>The backup encryption password. Without this, the data will be unreadable.<br \/>\nThe password can be retrieved from a working installation by following <a title=\"Forgotten password\" href=\"http:\/\/support.cybersecure.com\/?p=48\">this article<\/a>.<\/li>\n<li>A functioning internet connection to download data over (if recovering from the online servers).<\/li>\n<\/ul>\n<h2>Process for restoring files<\/h2>\n<h3>Login and start the restore wizard<\/h3>\n<ol>\n<li>Open the CyberSecure Advanced software<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/open-cybersecure.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-27\" title=\"open-cybersecure\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/open-cybersecure.png\" alt=\"\" width=\"243\" height=\"250\" \/><\/a><\/li>\n<li><span style=\"color: #ff0000;\"><strong>PLEASE READ THIS STEP<\/strong><\/span><br \/>\nLogin using your account login name and password<br \/>\nIf prompted to setup a trial registration, make sure you choose <strong>&#8220;Already a user&#8221;<\/strong>:<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/06\/trail-reg-already-a-user.fw_.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-2145\" title=\"trial-reg-already-a-user.fw\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/06\/trail-reg-already-a-user.fw_-300x224.png\" alt=\"\" width=\"300\" height=\"224\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/06\/trail-reg-already-a-user.fw_-300x224.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/06\/trail-reg-already-a-user.fw_.png 334w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><br \/>\n<\/a>Then continue to enter your account login name + password. If you do not know the password, please see this article the <a title=\"All about passwords (standard\/advanced editions)\" href=\"http:\/\/support.cybersecure.com\/?p=2279\">two types of differing passwords<\/a>.<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/adv-login-prompt.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-1215\" title=\"adv-login-prompt\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/adv-login-prompt-300x164.png\" alt=\"\" width=\"300\" height=\"164\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/adv-login-prompt-300x164.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/adv-login-prompt.png 331w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>In the main screen, click [Restore]<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/mainscreen-restore.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-1033\" title=\"mainscreen-restore\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/mainscreen-restore-300x222.png\" alt=\"\" width=\"300\" height=\"222\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/mainscreen-restore-300x222.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/mainscreen-restore.png 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<\/ol>\n<h3>Select the data to restore<\/h3>\n<ol>\n<li>Select the backup set you wish to restore from and click next<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-selectbackup.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-1034\" title=\"restore-selectbackup\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-selectbackup-300x214.png\" alt=\"\" width=\"300\" height=\"214\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-selectbackup-300x214.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-selectbackup.png 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>The restore screen will be displayed<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/restore-mainscreen.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-62\" title=\"restore-mainscreen\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/restore-mainscreen-300x275.png\" alt=\"\" width=\"300\" height=\"275\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/restore-mainscreen-300x275.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/restore-mainscreen.png 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Using the drop-down selection boxes, choose the date and time from which you wish to recover your files from.<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/adv-restore-select-snapshot.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-63\" title=\"adv-restore-select-snapshot\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/adv-restore-select-snapshot-300x275.png\" alt=\"\" width=\"300\" height=\"275\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/adv-restore-select-snapshot-300x275.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/adv-restore-select-snapshot.png 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Select the files and\/or folders to recover. Entire folder hierarchies can be restored in this manner. Note also the &#8220;Restore files to&#8221; option, which allows the recovery of files to the original or an alternate location.<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/adv-restore-select-files.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-65\" title=\"adv-restore-select-files\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/adv-restore-select-files-300x275.png\" alt=\"\" width=\"300\" height=\"275\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/adv-restore-select-files-300x275.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/adv-restore-select-files.png 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Click &#8220;Start Restore&#8221; to begin the restoration process.<\/li>\n<li>The restore will download and decrypt the necessary data from CyberSecure&#8217;s backup servers. The following dialog screen will be displayed after a successful recovery:<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/restore-complete1.jpg\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-66\" title=\"restore-complete\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/restore-complete1-300x260.jpg\" alt=\"\" width=\"300\" height=\"260\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/restore-complete1-300x260.jpg 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/restore-complete1.jpg 474w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>The files will have been restored into your desired location &#8211; please now check via windows explorer or the mac finder.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Prerequisites Things needed to perform a successful data restore: CyberSecure Advanced edition is installed on the computer to restore back to. The backup encryption password. Without this, the data will be unreadable. The password can be retrieved from a working &hellip; <a href=\"http:\/\/support.cybersecure.com\/?p=61\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[11],"tags":[77,27,164,247,17,293,18,142],"_links":{"self":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/61"}],"collection":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=61"}],"version-history":[{"count":36,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/61\/revisions"}],"predecessor-version":[{"id":3955,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/61\/revisions\/3955"}],"wp:attachment":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=61"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=61"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=61"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}