{"id":560,"date":"2011-04-06T10:39:36","date_gmt":"2011-04-05T23:39:36","guid":{"rendered":"http:\/\/support.cybersecure.com\/?p=560"},"modified":"2020-04-25T10:36:44","modified_gmt":"2020-04-25T00:36:44","slug":"deleting-data-or-previous-backups-from-the-offsite-servers","status":"publish","type":"post","link":"http:\/\/support.cybersecure.com\/?p=560","title":{"rendered":"Deleting data from the offsite servers"},"content":{"rendered":"<p>If the quota limit is being hit, there may be data in the backup that can be pruned to reduce the storage used.<\/p>\n<p><strong>IMPORTANT:\u00a0this process explains how to delete data from the offsite servers. You must also ensure that the data has either been excluded from the backup source selection or moved\/deleted from the backup source. If the source data is not excluded or deleted those files will simply be uploaded again next backup.<\/strong><\/p>\n<h2>Deleting a selection of files from within an active backup<\/h2>\n<ol>\n<li>Login to your CyberSecure account either:\n<ol>\n<li>via the backup agent; OR<\/li>\n<li><a href=\"http:\/\/support.cybersecure.com\/?p=921\">via the web console<\/a> (go to step 3)<\/li>\n<\/ol>\n<\/li>\n<li>In the main console, click &#8220;Restore&#8221;<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/mainscreen-restore.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-1033\" title=\"mainscreen-restore\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/mainscreen-restore-300x222.png\" alt=\"\" width=\"300\" height=\"222\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/mainscreen-restore-300x222.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/mainscreen-restore.png 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Select the backup set from which to delete the files<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-selectbackup.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-1034\" title=\"restore-selectbackup\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-selectbackup-300x214.png\" alt=\"\" width=\"300\" height=\"214\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-selectbackup-300x214.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-selectbackup.png 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Choose &#8220;Show all files&#8221;, this will show all files in the current and retention area:<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-radio-all-files.fw_.png\"><img loading=\"lazy\" class=\"alignleft size-medium wp-image-2688\" title=\"restore-radio-all-files.fw\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-radio-all-files.fw_-300x214.png\" alt=\"\" width=\"300\" height=\"214\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-radio-all-files.fw_-300x214.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-radio-all-files.fw_.png 702w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Drill down to the desired files or folders and select them using by ticking the checkboxes next to the item.<br \/>\nOnce selected, click &#8220;Delete&#8221;.<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-deletefiles.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-1035\" title=\"restore-deletefiles\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-deletefiles-300x214.png\" alt=\"\" width=\"300\" height=\"214\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-deletefiles-300x214.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-deletefiles.png 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>A dialog screen will appear asking you to confirm the delete operation, choose &#8220;Yes&#8221;<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-delete-confirm.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-1036\" title=\"restore-delete-confirm\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-delete-confirm-300x83.png\" alt=\"\" width=\"300\" height=\"83\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-delete-confirm-300x83.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-delete-confirm.png 393w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>The deletion operation will begin, after which a status screen will be displayed letting you know that the deletion has worked successfully<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-delete-success.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-1037\" title=\"restore-delete-success\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-delete-success-300x205.png\" alt=\"\" width=\"300\" height=\"205\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-delete-success-300x205.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/04\/restore-delete-success.png 468w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>The data has now been deleted and storage space freed. Close the dialog and the CyberSecure software to return to your desktop<\/li>\n<li><strong>Note: the software may need to be closed + reopened for the free space to be properly recalculated<\/strong><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If the quota limit is being hit, there may be data in the backup that can be pruned to reduce the storage used. IMPORTANT:\u00a0this process explains how to delete data from the offsite servers. You must also ensure that the &hellip; <a href=\"http:\/\/support.cybersecure.com\/?p=560\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3,4],"tags":[27,127,50,51,52,22],"_links":{"self":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/560"}],"collection":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=560"}],"version-history":[{"count":17,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/560\/revisions"}],"predecessor-version":[{"id":3822,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/560\/revisions\/3822"}],"wp:attachment":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=560"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=560"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=560"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}