{"id":4144,"date":"2022-07-25T14:06:49","date_gmt":"2022-07-25T04:06:49","guid":{"rendered":"http:\/\/support.cybersecure.com\/?p=4144"},"modified":"2023-03-07T10:49:34","modified_gmt":"2023-03-06T23:49:34","slug":"failed-to-resolve-personal-site-owner","status":"publish","type":"post","link":"http:\/\/support.cybersecure.com\/?p=4144","title":{"rendered":"Failed to resolve personal site owner"},"content":{"rendered":"<h2>Issue<\/h2>\n<p>The following warnings appear in the backup:<\/p>\n<p>Failed to resolve personal site owner. A user may not have a valid Microsoft Office 365 license with a SharePoint plan enabled.<\/p>\n<h2>Cause<\/h2>\n<p>A user account has been deleted, but their SharePoint personal site was not<\/p>\n<h2>Resolution<\/h2>\n<p>Delete the orphaned site as follows:<\/p>\n<ol>\n<li>Confirm the account has been deleted<\/li>\n<li>Open an administrative Powershell<\/li>\n<li>Download\/Install SharePoint Online Management Shell: Install-Module -Name Microsoft.Online.SharePoint.PowerShell<\/li>\n<li>Connect to your Tenant and login as global admin: Connect-SPOService -Url &#8220;https:\/\/{companyname}-admin.sharepoint.com&#8221;<\/li>\n<li>Delete the ophaned site: Remove-SPOSite -Identity https:\/\/{companyname}-admin.sharepoint.com\/{url}\/{sitename}<\/li>\n<\/ol>\n<h2>&#8220;The requested operation is not supported for site&#8221;<\/h2>\n<p>If you see this warning in PowerShell, the site is being held by a retention policy and can&#8217;t be deleted. See <a href=\"http:\/\/support.cybersecure.com\/?p=4180\">this article<\/a> on how to exclude from retention, then try the command again<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Issue The following warnings appear in the backup: Failed to resolve personal site owner. A user may not have a valid Microsoft Office 365 license with a SharePoint plan enabled. Cause A user account has been deleted, but their SharePoint &hellip; <a href=\"http:\/\/support.cybersecure.com\/?p=4144\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[308,309,316,141,315,261],"_links":{"self":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/4144"}],"collection":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4144"}],"version-history":[{"count":4,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/4144\/revisions"}],"predecessor-version":[{"id":4195,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/4144\/revisions\/4195"}],"wp:attachment":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4144"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4144"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}