{"id":4141,"date":"2022-05-23T13:32:22","date_gmt":"2022-05-23T03:32:22","guid":{"rendered":"http:\/\/support.cybersecure.com\/?p=4141"},"modified":"2022-05-23T13:32:56","modified_gmt":"2022-05-23T03:32:56","slug":"shadowprotect","status":"publish","type":"post","link":"http:\/\/support.cybersecure.com\/?p=4141","title":{"rendered":"ShadowProtect unable to communicate with the Storagecraft activation server"},"content":{"rendered":"<ol>\n<li>Verify that the machine can access <a title=\"https:\/\/activate.storagecraft.com\/SPXLicensing.asmx\" contenteditable=\"false\" href=\"https:\/\/activate.storagecraft.com\/SPXLicensing.asmx\">https:\/\/activate.storagecraft.com\/SPXLicensing.asmx<\/a> without errors<\/li>\n<li>Stop the Storagecraft SPX service.<\/li>\n<li>Delete the license.lic and license.activate file in c:\\programdata\\storagecraft\\spx<\/li>\n<li>Start the service and verify that the files are recreated.<\/li>\n<li>Try activating the licence again.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Verify that the machine can access https:\/\/activate.storagecraft.com\/SPXLicensing.asmx without errors Stop the Storagecraft SPX service. Delete the license.lic and license.activate file in c:\\programdata\\storagecraft\\spx Start the service and verify that the files are recreated. Try activating the licence again.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[5],"tags":[],"_links":{"self":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/4141"}],"collection":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4141"}],"version-history":[{"count":2,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/4141\/revisions"}],"predecessor-version":[{"id":4143,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/4141\/revisions\/4143"}],"wp:attachment":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4141"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4141"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}