{"id":310,"date":"2011-03-09T06:16:56","date_gmt":"2011-03-09T06:16:56","guid":{"rendered":"http:\/\/support.cybersecure.com\/?p=310"},"modified":"2022-01-12T09:01:52","modified_gmt":"2022-01-11T23:01:52","slug":"missed-backups","status":"publish","type":"post","link":"http:\/\/support.cybersecure.com\/?p=310","title":{"rendered":"Fixing missed backups"},"content":{"rendered":"

To fix a missed or stuck backup, follow the steps below in sequential order.<\/strong><\/p>\n

Check the client software to see if the backup has been scheduled<\/span><\/h2>\n
    \n
  1. Ensure that you are on\u00a0 the computer whose backup is being missed<\/li>\n
  2. Open CyberSecure. In Windows, do this by right-clicking the system-tray icon and choosing “Open”
    \n\"\"<\/a><\/li>\n
  3. Go into the backup settings by clicking the “Cog” icon:
    \n    \"\"<\/a><\/li>\n
  4. Select the appropriate backup set
    \n    \"\"<\/a><\/li>\n
  5. Open the “Backup Schedule”<\/strong> settings and confirm that the “Run scheduled backup on this computer” is TICKED
    \n    \"\"<\/a><\/strong><\/li>\n
  6. Always “Save Settings” to the server to commit any configuration changes\"\"<\/a><\/strong><\/li>\n<\/ol>\n

    Check the backup scheduler service is running<\/span><\/h2>\n