{"id":2990,"date":"2015-08-08T21:30:55","date_gmt":"2015-08-08T11:30:55","guid":{"rendered":"http:\/\/support.cybersecure.com\/?p=2990"},"modified":"2015-08-08T21:33:03","modified_gmt":"2015-08-08T11:33:03","slug":"2990","status":"publish","type":"post","link":"http:\/\/support.cybersecure.com\/?p=2990","title":{"rendered":"LogonUserW Logon failure: the user has not been granted the requested logon type at this computer"},"content":{"rendered":"

Error<\/h2>\n

[XXX][error] [CM-SBS Exchange BackupSet (1417735865455)]<\/span>
\n[XXX] Error uploading data. Reason = ‘[WindowsUtil:createProcessAsUserN] Failed to LogonUserW for wcDomain=’DOMAIN’ username=’cmadmin’. (1385) Logon failure: the user has not been granted the requested logon type at this computer.<\/span><\/p>\n

Cause<\/h2>\n

The user defined in “domain authentication for windows” does not have appropriate access privileges (either local or group policy) needed to start the backup.<\/p>\n

Resolution<\/h2>\n
    \n
  1. Check the credentials defined in the “windows domain authentication” settings<\/li>\n
  2. Check local and group policies to ensure that the user has administrator privileges<\/li>\n
  3. As a last resort – set the “Log On” settings for the backup scheduler system service to logon as a valid user, rather than the “Local System” account.<\/li>\n<\/ol>\n

    Further Reading<\/h2>\n