{"id":2866,"date":"2015-03-17T11:02:18","date_gmt":"2015-03-17T01:02:18","guid":{"rendered":"http:\/\/support.cybersecure.com\/?p=2866"},"modified":"2015-03-17T11:02:18","modified_gmt":"2015-03-17T01:02:18","slug":"unknown-error-encountered-when-installing-image-manager","status":"publish","type":"post","link":"http:\/\/support.cybersecure.com\/?p=2866","title":{"rendered":"&#8220;Unknown error encountered&#8221; when installing Image Manager"},"content":{"rendered":"<p>This error occurs because the &#8220;My Documents&#8221; folder points to a network location. This may have been done manually or be inherited through group policy that has Folder Redirection enabled<\/p>\n<p>To check where My Documents points to click<\/p>\n<ul>\n<li>Start &gt; Username<\/li>\n<li>Right click Documents and select Properties<\/li>\n<li>Click the location tab<\/li>\n<\/ul>\n<p><span style=\"font-size: 16px;\">If this is set to a network location change it to the local machine<\/span><\/p>\n<ul>\n<li>old location: \\\\server01\\redirectedfolders\\user\\documents<br \/>\nnew location: c:\\users\\user\\documents<\/li>\n<li>Click OK and answer <strong>no<\/strong> to moving documents to the new location<\/li>\n<li>Try to install Image Manager again<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This error occurs because the &#8220;My Documents&#8221; folder points to a network location. This may have been done manually or be inherited through group policy that has Folder Redirection enabled To check where My Documents points to click Start &gt; &hellip; <a href=\"http:\/\/support.cybersecure.com\/?p=2866\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[209,109,211,214,206,205,112,210,212,213,208,207],"_links":{"self":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/2866"}],"collection":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2866"}],"version-history":[{"count":5,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/2866\/revisions"}],"predecessor-version":[{"id":2871,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/2866\/revisions\/2871"}],"wp:attachment":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2866"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2866"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2866"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}