{"id":2561,"date":"2014-01-06T08:17:27","date_gmt":"2014-01-05T22:17:27","guid":{"rendered":"http:\/\/support.cybersecure.com\/?p=2561"},"modified":"2020-04-25T10:45:53","modified_gmt":"2020-04-25T00:45:53","slug":"fixing-stuck-backupsclearing-the-backup-queue-standardadvanced-editions","status":"publish","type":"post","link":"http:\/\/support.cybersecure.com\/?p=2561","title":{"rendered":"Fixing stuck backups\/clearing the backup queue"},"content":{"rendered":"

Fixing stuck backups\/clearing the backup queue<\/h2>\n

Previous backups may be queued up or have gone stale, in which case the queue will need to be flushed manually to resolve.<\/p>\n

Windows based systems<\/h2>\n
    \n
  1. Stop the online backup scheduler<\/a> service<\/li>\n
  2. Start task manager<\/a>, go to processes and kill\/end any processes that are “Backup engine agent”<\/strong> AND “Backup scheduler”<\/strong> listed in this article<\/a> (need to show processes as all users)<\/li>\n
  3. Clear out the “ipc” <\/strong>folder under<\/strong> the program files location<\/a><\/li>\n
  4. Clear out the “ipc” <\/strong>folder under<\/strong> the backup profile location<\/a> (eg: .acb\\ipc OR .obm\\ipc)<\/li>\n
  5. Start the online backup scheduler service again<\/li>\n
  6. See if backups run as per normal<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    Fixing stuck backups\/clearing the backup queue Previous backups may be queued up or have gone stale, in which case the queue will need to be flushed manually to resolve. Windows based systems Stop the online backup scheduler service Start task … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[19,10],"tags":[187,189,188],"_links":{"self":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/2561"}],"collection":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2561"}],"version-history":[{"count":18,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/2561\/revisions"}],"predecessor-version":[{"id":3875,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/2561\/revisions\/3875"}],"wp:attachment":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2561"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2561"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}