{"id":131,"date":"2011-03-08T06:32:48","date_gmt":"2011-03-08T06:32:48","guid":{"rendered":"http:\/\/support.cybersecure.com\/?p=131"},"modified":"2011-03-21T06:07:57","modified_gmt":"2011-03-21T06:07:57","slug":"error-xxxx-aftindexfile-close-ip-addressbackupspoolbackupsetxxxxremotetree-idx-has-not-been-opened","status":"publish","type":"post","link":"http:\/\/support.cybersecure.com\/?p=131","title":{"rendered":"Error XXXX [AFTIndexFile.close] &#8216;\\\\ip address\\BackupSpool\\BackupSet\\XXXX\\RemoteTree.idx&#8217; has not been opened"},"content":{"rendered":"<h2>Error:<\/h2>\n<p>Error XXXX [AFTIndexFile.close] \u2018\\\\ip address\\BackupSpool\\BackupSet\\XXXX\\RemoteTree.idx\u2019 has not been opened<\/p>\n<h2>Cause:<\/h2>\n<p>A Temporary Spooling Location has been set to a UNC path and the backup process does not have sufficient privileges to read\/write to this path as the &#8220;Local System&#8221; user.<br \/>\nOften this is caused by a NAS device that requires authentication but since the \u201cLocal System\u201d user does not exist on either the NAS user database or domain, access is denied.<\/p>\n<h2>Resolution:<\/h2>\n<p>Change the scheduler to run under an active domain account. On the machine to be backed up, go to [Control Panel]-&gt;[Administrative Tools]-&gt;[Services]. Look for the &#8220;Online Backup Scheduler&#8221; and alter the &#8220;Logon as&#8221; user FROM &#8220;Local System&#8221; to an administrator account, ensuring that the correct password is entered.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Error: Error XXXX [AFTIndexFile.close] \u2018\\\\ip address\\BackupSpool\\BackupSet\\XXXX\\RemoteTree.idx\u2019 has not been opened Cause: A Temporary Spooling Location has been set to a UNC path and the backup process does not have sufficient privileges to read\/write to this path as the &#8220;Local System&#8221; &hellip; <a href=\"http:\/\/support.cybersecure.com\/?p=131\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[38],"tags":[],"_links":{"self":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/131"}],"collection":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=131"}],"version-history":[{"count":9,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/131\/revisions"}],"predecessor-version":[{"id":424,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/131\/revisions\/424"}],"wp:attachment":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=131"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=131"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}