{"id":104,"date":"2011-03-08T02:01:51","date_gmt":"2011-03-08T02:01:51","guid":{"rendered":"http:\/\/support.cybersecure.com\/?p=104"},"modified":"2020-04-25T10:35:25","modified_gmt":"2020-04-25T00:35:25","slug":"forgotten-password-2","status":"publish","type":"post","link":"http:\/\/support.cybersecure.com\/?p=104","title":{"rendered":"Forgotten password"},"content":{"rendered":"<p><strong>If the account was setup on a separate computer and the hard drive contents can still be accessed<\/strong>, simply retrieve the &#8220;config.sys&#8221; file from the &#8220;C:\\%USERPROFILE%\\.acb\\config&#8221; folder and copy onto the new machine. This file contains the cached encryption and account\u00a0passwords.<\/p>\n<h2>Process for recovering the encryption password from an existing STANDARD edition installation<\/h2>\n<ol>\n<li>Open CyberSecure STANDARD edition by right-clicking the system tray icon and choosing &#8220;Open&#8221;<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/open-cybersecure.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-27\" title=\"open-cybersecure\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/open-cybersecure.png\" alt=\"\" width=\"243\" height=\"250\" \/><\/a><\/li>\n<li>When in the main console, open the settings by clicking the &#8220;Cog&#8221; icon<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/open-standard-settings.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-105\" title=\"open-standard-settings\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/open-standard-settings-300x220.png\" alt=\"\" width=\"300\" height=\"220\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/open-standard-settings-300x220.png 300w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/open-standard-settings.png 710w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>UNTICK the &#8220;Mask encrypting key&#8221; to reveal the encryption password<br \/>\n<a href=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/standard-unmask-pw.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-106\" title=\"standard-unmask-pw\" src=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/standard-unmask-pw-215x300.png\" alt=\"\" width=\"215\" height=\"300\" srcset=\"http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/standard-unmask-pw-215x300.png 215w, http:\/\/support.cybersecure.com\/wp-content\/uploads\/2011\/03\/standard-unmask-pw.png 372w\" sizes=\"(max-width: 215px) 100vw, 215px\" \/><\/a><\/li>\n<li><strong>Please record this password. Without it the backup data stored on the CyberSecure servers will be UNREADABLE.<\/strong><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>If the account was setup on a separate computer and the hard drive contents can still be accessed, simply retrieve the &#8220;config.sys&#8221; file from the &#8220;C:\\%USERPROFILE%\\.acb\\config&#8221; folder and copy onto the new machine. This file contains the cached encryption and &hellip; <a href=\"http:\/\/support.cybersecure.com\/?p=104\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[26,136,22],"_links":{"self":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/104"}],"collection":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=104"}],"version-history":[{"count":11,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/104\/revisions"}],"predecessor-version":[{"id":3817,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=\/wp\/v2\/posts\/104\/revisions\/3817"}],"wp:attachment":[{"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=104"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=104"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/support.cybersecure.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}