It is critical that the encryption password is remembered, as your data will be unreadable without it. Before removing the software or decomissioning the current installation, please follow the password retrieval guide (standard edition and advanced edition) and make a note of it.
Installing the standard/advanced edition on a new computer
Ensure the encryption password has been known
Download the appropriate CyberSecure agent for your specific platform
Run the installer
Open the software
When prompted, ensure you choose “Already a user?” in the bottom-left corner of the dialog box
Enter your login name and password for the account
You should now be able to access the backup agent console on the new machine
Please be advised that the backup source locations may have changed with the new machine, so it’s a good idea to check the “backup sources” in the software options and ensure there are no entries marked in red Open CyberSecure and check the backup sources