ShadowProtect unable to communicate with the Storagecraft activation server

  1. Verify that the machine can access https://activate.storagecraft.com/SPXLicensing.asmx without errors
  2. Stop the Storagecraft SPX service.
  3. Delete the license.lic and license.activate file in c:\programdata\storagecraft\spx
  4. Start the service and verify that the files are recreated.
  5. Try activating the licence again.