How to recover/migrate the locally cached config

This procedure would be performed if the encryption key needs to be retrieved from a previous computer or working installation.

  1. Open the “home.txt” file, which is located under the CyberSecure program files folder (eg: C:\Program Files\CyberSecure Advanced for advanced edition on Windows)
  2. Browse to the user profile location specified in this file (either a .obm or .acb folder)
  3. Under this location, take a copy of the entire “config” folder
  4. Replace the “config” folder under your new installation profile location
  5. Open CyberSecure and you should be able to retrieve the encryption password