Orphan checksum pair file

Error

Orphan checksum pair file. Deleting backup file – ServerPath=’User_Home\User\files\Backup_ID\Current\xxxx\xxxx\xxxx\xxxx\*.chk’ BackupSet=’Backup_Set(Backup_ID)’ BackupJob=’Current’ ClientPath=’Directory_Path\File’ RunByBackupJob=’YYYY-MM-DD-hh-mm-ss

… followed by:

“In-file delta file chain broken. Deleting backup file…”

Cause

The message suggests that the CyberSecure Offsite Backup server could not locate the checksum file associated with the datafile on our servers.

Resolution

  1. Rebuild the user storage from CyberSecure Management Console by running File Validation.
  2. Run the backup again, carefully monitoring the log output