Ensure the latest version of CyberSecure Standard/Advanced is installed (available from our support downloads page)
Download the hotfix package from the above downloads page
Open “Control Panel”-> “Administrative Tools” -> “Services” and stop the “Continuous Data Protection” and “Online Backup Scheduler” services
Close the system-tray icon by right-clicking the CyberSecure icon and choosing “Exit”
In Windows explorer, open C:\Program Files\CyberSecure Standard or C:\Program Files\CyberSecure Advanced
Replace the “bin” folder with the version from the hotfix ZIP file, overwriting any files that already exist.
You should now be running the latest hotfix version – open CyberSecure, click on the “About” button and confirm that the version number is higher than the latest version from the downloads page.