Monthly Archives: March 2012
How to run a manual backup via the system tray
Windows: Right-click the CyberSecure system-tray icon – the menu will pop up Select “Backup” Then choose the set to manually backup, please be sure to only select the backup set that applies to that computer
Fixing Sonicwall TCP timeouts
Sonicwall devices appear to ship with very aggressive TCP timeout settings – these can affect long-lived TCP transfers such as backups for CyberSecure. To increase the TCP timeout setting: Login to your Sonicwall device Go to the top-level menu item … Continue reading
Removing a backup set from the offsite servers
Open CyberSecure Advanced Go into the settings Select the backup set you wish to remove from the servers Once the backup set has been selected, click the “minus” icon to remove the backup set from the servers. Important: this will … Continue reading
[java.lang.SecurityException] The system cannot find the path specified.
Error [java.lang.SecurityException] The system cannot find the path specified. Cause The spooling folder is unavailable. Resolution Ensure that the spooling folder can be reached. If it is a network location, ensure that the “Windows Domain Authentication” details have been completed … Continue reading
How to check the scheduler log file
Locate the correct scheduler log file Find the active profile Find the location of the active user profile can be found in the “home.txt” file located under the application folder. Browse to the location of the active profile. Examine the … Continue reading