Monthly Archives: October 2011

The requested operation cannot be performed on a file with a user-mapped section open

Error C:\Documents and Settings\Administrator\.obm\config\Profile.sys (The requested operation cannot be performed on a file with a user-mapped section open) Cause Another process has locked the file at the time of backup. Resolution Ensure that there is no other software running that … Continue reading

Posted in File backup: Server: general issues | Leave a comment

How to reset/flush the local profile

This process will reset the local profile on the machine where CyberSecure Standard/Advanced is installed. You would normally do this to recreate the profile on the client in the event of problems or to clear the cache in order to … Continue reading

Posted in File backup: Server | Tagged , , , | Leave a comment

Unable to generate Delta File, XXXX is being backed up in its entirety.

Error Exceeded the [In-File Delta] -> [Maximum no. of Delta] setting. File “S1\Microsoft Information Store\First Storage Group\Mailbox Database\Mailbox Database.edb” is being backed up in its entirety because more than 100 delta files have been generated already. Cause The software cannot generate the delta file, … Continue reading

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[Seed Load] [Error][New File] File=”XXXX” Error=File already exists “XXXX”, (ErrorCode:-48)”

Error [Seed Load] [Seed Load] [Error][New File] File=”XXXX” Error=”[java.lang.SecurityException] File already exists “XXXX”, (ErrorCode:-48)” Cause   Resolution

Posted in File backup: Desktop: general issues, File backup: Server: general issues | Leave a comment