Monthly Archives: August 2011
Installing file backup server edition on Linux
Download the CyberSecure Advanced tarball release from our downloads page. Logon as the root user in the Linux machine. Create a new $CyberSecure Advanced_HOME directory (e.g. /usr/local/obm ): # mkdir –p /usr/local/obm Unpack the install package to $CyberSecure Advanced_HOME: # … Continue reading
How to login to your backup account
Using the CyberSecure Standard/Advanced Client Software Open the CyberSecure Standard/Advanced agent If this is the first time the software has been loaded, the Trial Registration screen will be displayed On the bottom-left corner of the dialog, click “Already a user” … Continue reading
Installing file backup for Mac
Please follow these steps: If you have a previous version of the software installed, uninstall it using this guide from our support section: http://support.cybersecure.com/?p=61 Get the new software installer from our support section downloads page. http://support.cybersecure.com/?p=301 Install the software by … Continue reading
Backup Interrupted by System Error “{0}”
Problem Backup Interrupted by System Error “{0}” Cause Unknown Resolution Unknown
Error: network drive is not accessible or \\xxxx does not exist
Problem User gets either of the following warnings for their backups: Backup source “\\xxxx\xxxx” does not exist ! Network drive is not accessible. Cause The share doesn’t exist The share is down The user account the backup agent used to … Continue reading
[java.lang.SecurityException] The system cannot find the path specified.
Problem Client gets the following error on scheduled backup jobs: [java.lang.SecurityException] The system cannot find the path specified. Cause Backup service not able to access the NAS drive specified for the local backup. Resolution Change the local backup drive to … Continue reading
Change login password
Note that this procedure will change the LOGIN password. It is not possible to change the ENCRYPTION password that has protected your data. Wiping the backup set & creation of a new set will be required in that case. If … Continue reading