Monthly Archives: August 2011

Installing file backup server edition on Linux

Download the CyberSecure Advanced tarball release from our downloads page. Logon as the root user in the Linux machine. Create a new $CyberSecure Advanced_HOME directory (e.g. /usr/local/obm ): # mkdir –p /usr/local/obm Unpack the install package to $CyberSecure Advanced_HOME: # … Continue reading

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Installing file backup for Mac

Please follow these steps: If you have a previous version of the software installed, uninstall it using this guide from our support section: http://support.cybersecure.com/?p=61 Get the new software installer from our support section downloads page. http://support.cybersecure.com/?p=301 Install the software by … Continue reading

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Backup Interrupted by System Error “{0}”

Problem Backup Interrupted by System Error “{0}” Cause Unknown Resolution Unknown

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Reinstall using an existing account

Prerequisites It is critical that the encryption password is remembered, as your data will be unreadable without it. Before removing the software or decomissioning the current installation, please follow the password retrieval guide (standard edition and advanced edition) and make … Continue reading

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Error: network drive is not accessible or \\xxxx does not exist

Problem User gets either of the following warnings for their backups: Backup source “\\xxxx\xxxx” does not exist ! Network drive is not accessible. Cause The share doesn’t exist The share is down The user account the backup agent used to … Continue reading

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[java.lang.SecurityException] The system cannot find the path specified.

Problem Client gets the following error on scheduled backup jobs: [java.lang.SecurityException] The system cannot find the path specified. Cause Backup service not able to access the NAS drive specified for the local backup. Resolution Change the local backup drive to … Continue reading

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