Author Archives: rene.badalassi

How to disable Netgear UTM filtering

UTM devices can mangle connections causing interruptions, here’s how to disable UTM filtering on FTP connections on a Netgear device.

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Medical Director Restore Guide

Pre-flight Checklist Account username Account password Backup encryption password (if different than account password) Method Install medical director and all updates Stop the HCN SQL server instance Perform a restore of the HCN SQL server instance from backup Restore the … Continue reading

Posted in File backup: Server: issues with restore | Leave a comment

Stop backup if location not accessible

To prevent the backup from running due to a missing source location, add the following pre-command: IF NOT EXIST e:\ echo. > C:\Users\cybersecure\.obm\ipc\BackupSet\1394756980694\stop To check multiple locations, run it in a for loop

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Recovering a SQL database

The recovery of a SQL database backed up by ShadowProtect is very straight forward. The basic procedure is as follows. Determine the point in time you wish to recover to and mount the required ShadowProtect image(s) Within SQL Server Management … Continue reading

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MS-Exchange recommended schedule settings

Perform a FULL database backup with no more than daily granularity ENABLE delta merge AND set “Upload Full File when Maximum No. of Delta greater than” = Unlimited No incremental backups should be performed by CyberSecure Advanced

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Disable password expiration on SQL user login

Open SQL management studio Login with an appropriate admin-level account (using either Windows or SQL authentication) Expand Security – Logins Right click the desired login and choose properties Untick enforce password expiration Choose OK You can attempt to login to … Continue reading

Posted in Microsoft SQL Server | Leave a comment

Another snapshot of this volume is already created

Error [XXXX] [info] Waiting for other Backup Job finish [XXXX] [info] [Shadow Copy] Another snapshot of this volume is already created [XXXX] [info] Waiting for other Backup Job finish …. [XXXX] [info] Now Starting Normal Backup Job Cause Another VSS … Continue reading

Posted in File backup: Desktop: general issues, File backup: Server: general issues | Leave a comment

Where are the program files located?

Windows CyberSecure Advanced: C:\Program Files\CyberSecure Advanced CyberSecure Standard: C:\Program Files\CyberSecure Standard Mac OS CyberSecure Advanced: /Applications/CyberSecure Advanced CyberSecure Standard:/Applications/CyberSecure Standard

Posted in File backup: Desktop, File backup: Server | Leave a comment

Fixing stuck backups/clearing the backup queue

Fixing stuck backups/clearing the backup queue Previous backups may be queued up or have gone stale, in which case the queue will need to be flushed manually to resolve. Windows based systems Stop the online backup scheduler service Start task … Continue reading

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A nonrecoverable I/O error occurred on file

Error [Microsoft][ODBC SQL Server Driver][SQL Server]A nonrecoverable I/O error occurred on file “C:\cybersecure-spool\1314935863830\XXXX.bak.ADD:” 112(failed to retrieve text for this error. Reason: 15100). Cause This can be caused by a stale spooling location. Resolution Clear the spooling location for the backup … Continue reading

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